UNC Paths Not Supported for Installation

Last Updated:

Thursday, July 5, 2018

Software/Versions Affected:

Optics›5

UNC Paths Not Supported for Installation

THERM does not support UNC (Uniform Naming Convention) paths. An example of such a path is:

\\Shared1_svr\Shared1\WGroups\Network\

If you open a file with such a path, the program will crash when you try to import a glazing system.
Look in the INI file for the program in question (such as THERM 7.2.ini). These INI files are found in:

C:\Users\Public\LBNL\Settings

Screenshot of a UNC path that will crash THERM.

If there is a UNC path in that INI file, change it to the default program path, such as

C:\Users\Public\LBNL\THERM7.2

You can solve this problem by mapping a normal drive letter to the path that has the UNC path.