Calculation Does Not Work — "Trouble opening file:" message appears

Last Updated: 

Wednesday, September 6, 2017

Software/Versions Affected:

• THERM›6

This may occur the first time you try to do a calculation after installing the program. When you press the Calculate button, a message appears saying "Trouble opening file" but is otherwise blank and does not say what file is causing the problem. It is probably due to the fact that you do not have Administrator privileges on your computer which will allow the program to create the SIM directory (a subdirectory of the THERM directory which contains intermediate files created during the calculation) the first time a simulation is run, where it will write temporary files created during simulations. The solution is to either become Administrator on your computer, or reinstall the computer in a location where you do have write privileges, so that the SIM directory can be created by THERM and intermediate files can be written to that directory.