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COMFEN 1.0
Knowledge Base
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Last update:07/29/08 06:54 PM
Send feedback via email to COMFENHelp@lbl.gov. Also as bugs and comments are submitted by testers, the will be posted on this Knowledge Base, so check here for the latest information about the program.
| INSTALLATION | KNOWN ISSUES | |||
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Installation Problems
In
order to install the program with the Microsoft NT (4.0), 2000, and XP, you must
be Administrator on your machine. To check if you are Administrator, do the
following:
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Go to Start, Settings, Control Panel, Users and Passwords. |
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Find the current username (yours) and look in the group column. It should say: Administrators |
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If the current username does NOT say Administrators, contact your IP department to become Administrator, or to have someone with Administrator privileges install the program on the machine. |
Minimum computer requirements:
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Pentium class or better. |
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At least 32 MB of random access memory (RAM). For optimal operation, 64 MB or more of RAM is preferrable. |
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Microsoft Windows 98TM, Windows 2000TM,
Windows XPTM, Windows METM,
or Windows NTTM. (The program WILL NOT run with Windows 3.1TM, Windows NT 3.51TM or Windows 95TM). |
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Hard disk drive with at least 40 MB of available disk space |
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Printer supported by Microsoft Windows (serial, parallel, or shared over a network). |
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Optics5 Note: The latest version of Optics5 that is available for download IS compatible with WINDOW 5.2. |
Reporting Computer System Info to LBNL for Troubleshooting
KNOWN ISSUES
When you click on the Calc button, you get the following error:
Error # 53: File not found in SHELL32BIT ...
This error is caused when Microsoft Excel's default drive is different than the COMFEN drive. To solve the problem you can open Excel outside of the COMFEN program, then use File/Open to navigate to the drive that COMFEN is installed on and open the COMFEN program spreadsheet, which is called "COMFEN1.0.xls"
Alternatively, if you already have the COMFEN spreadsheet open, you can just use File/Open to navigate to the drive where COMFEN is installed, but rather than opening another file, just hit the Cancel button. This allows Excel to know the drive where the COMFEN spreadsheet is located.