Error Updating the Glass Library to the latest IGDB

Trouble Updating the Glass Library with the latest IGDB

Last Updated: August 25, 2025

When trying to update the WINDOW Glass Library with the latest IGDB version, sometimes the program will show this error. 

IGDB Update Failed

Followed by this message

IGDB Import Error Max Number Exceeded

The solution is to do the update in steps. The dialog box that appears has three checkboxes, indicating the three actions that will be performed on the WINDOW Glass Library to update it, which are:

  • Records to add
  • Records to update
  • Records to remove

Generally, doing one action at a time will solve the problem. 

For example, keep the "records will be added" action checked, but uncheck the other two checkboxes, and let the program add those records. 

IGDB Update Check one action at a time

When that action has been completed, click the "Update IGDB" button again, and check the "records will be updated" box, and perform that action. 

And to that a third time to activate the "records will be removed" action.